Shipping Policy

Effective Date: [2024/10/30]

Welcome to Freshmilktee.com! This Shipping Policy (hereinafter, the “Policy”) outlines the terms and conditions governing the shipment and delivery of items purchased through Freshmilktee.com. By placing an order with us, you acknowledge and agree to comply with the terms set forth in this Policy.


1. Processing Times

All orders are processed within 1-3 business days from the time of purchase, excluding weekends and holidays. Orders placed after 3:00 PM CST will be processed on the next business day. While we strive to process and ship orders promptly, unforeseen circumstances, such as stock availability or higher demand periods, may result in delays.

2. Shipping Methods and Delivery Times

Freshmilktee.com partners with reliable shipping carriers to ensure prompt and safe delivery of your order. We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days once shipped.
  • Expedited Shipping: Estimated delivery within 2-4 business days once shipped.
  • Overnight Shipping: Delivery by the next business day for orders placed before 12:00 PM CST.

Please note that all delivery times are estimates provided by our carriers and are not guaranteed. Delivery timelines may vary based on location, weather conditions, or other factors outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout and are based on the weight, dimensions, and destination of the shipment. Promotions, discounts, or special offers on shipping fees may apply at Freshmilktee’s discretion and will be indicated at checkout if available.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. It is the customer’s responsibility to ensure the delivery address is correct at the time of purchase. Freshmilktee.com cannot be held responsible for packages delivered to an incorrect or outdated address.

5. Shipping Restrictions

Currently, Freshmilktee.com only ships within the United States. Orders cannot be shipped to P.O. boxes, APO/FPO addresses, or territories outside of the continental United States. We apologize for any inconvenience and are working to expand our shipping coverage in the future.

6. Delays and Lost Packages

While we make every effort to ensure timely delivery, Freshmilktee.com is not responsible for delays caused by events outside our control, including but not limited to weather conditions, carrier delays, and customs processes.

If your package is lost in transit, please contact us within 10 business days of the estimated delivery date. We will work with the carrier to locate your package or issue a replacement, if applicable. Please note that replacements may take additional processing time.

7. International Shipping

At this time, Freshmilktee.com does not offer international shipping. We apologize for any inconvenience and encourage customers to subscribe to our newsletter for updates on international availability.

8. Returns Due to Failed Delivery

If a package is returned to Freshmilktee.com due to incorrect address information provided by the customer, refusal of delivery, or failure to retrieve the package from a designated pick-up location, the customer will be responsible for any additional shipping fees incurred. Reshipment of the returned item will be processed upon request and upon payment of any applicable fees.

9. Contact Information

For any questions or concerns regarding our Shipping Policy, please contact us during our business hours:

  • Office Address: 2911 Highland Park Dr, St. Louis, MO 63110, USA
  • Phone: +1 (816) 2510-0308 (SMS only)
  • Email: freshmilkteestore@gmail.com
  • Working Hours: 8:30 AM – 5:30 PM CST

10. Policy Updates

Freshmilktee.com reserves the right to modify this Shipping Policy at any time, without prior notice. Changes to this Policy will be posted on our website, and the effective date will be updated accordingly. We encourage customers to review this Policy periodically to remain informed of any updates.